Muncie, IN – September 7, 2017 – Hillcroft Industries, a division of Hillcroft Services, Inc., received its ISO 9001:2015 certificate of registration for it quality management system on July 19, 2017.
Hillcroft Industries, formerly Cannon Industries, has performed parts assembly, packaging, kitting, collating, and sorting work for various industries in East Central Indiana for over 60 years. Customers have included local businesses, OEMs, Tier 1 automotive suppliers, and international manufacturers and distributors from various industries.
“ISO 9001:2015 certification is a significant milestone for Hillcroft Industries and its employees. It demonstrates Hillcroft’s commitment to a quality management system that focuses on the process approach, continuous improvement, and a robust customer focus that delivers consistent, quality results,” according to Mike Salmon, Vice President of Business Development, who led the company and initiated its journey toward certification. “It’s been a long journey and a cultural shift for many within the company who were unaccustomed to standardized work practices and quality principles. The implementation of a solid quality management system has been transformative for the company, its employees, and the customer who has recognized the results of everyone’s efforts. The ISO 9001:2015 certification from SAI Global was icing on the cake and affirms our quality management system and helps prepare us for continued, sustainable growth.”
ISO 9001:2015 is an international standard which specifies requirements for a quality management system that wishes to demonstrate the ability to consistently provide products and services that meet customer and applicable statutory and regulatory requirements and aims to enhance customer satisfaction.